Sync will not flash blue light

No matter what I do I cannot get the sync to flash a blue light and solid green.

All I have is a solid blue light

I have uninstalled it

Tried to reinstall

I have power to sync

Sitting next to router and modem of computer system.

I think I a have a bad sync module

Reset the module using a paper clip.

I assume you’re installing for the first time. Tell us about your router, and your WiFi setup.

I am having same problem. I have trierd reseting everything several time and still just a solid blue light with no green

I searched the forum, and found over 40 mentions of “solid blue light.” Did you read any of them?