I can actually identify pretty much exactly when my issues started. I said, “Echo (Fire TV Cube), show me the porch camera.” It responded and to my astonishment showed me the front porch camera in 65 inch HD. Then the connectivity issues started, the sync module went down and never came back. Followed all of the directions, used different devices, blah blah blah and I get to the same place y’all do: Invalid password (which it ain’t), a red light and no other option.
So Blink, instead of repeating the same tired line about calling customer service because you now know there is some issue with your product that you either are not taking seriously or know about and just are not stating, it’s time to come clean. I am not interested in receiving updates from your customers trying to solve your technical issues. I want to hear from you and I want to hear it now. I demand an explanation and a clear resolution. Now.