Thanks very much for your time.
I have had a lot of problems with Sync modules in the past. But the replacement that was sent by RMA from Blink support worked first attempt to connect and continued to work flawlessly for months as did a replacement Sync module from a different supplier when their first module wouldn’t connect. When the Sync modules work they set very quickly and easily.
The fact that I have easily connected my two replacement Sync modules suggests that the problem is with the Sync modules.
My problem with the Sync modules (the two that were working) is I needed to disconnect both modules and then found out that they would not reconnect when I plugged them back in.
Trying to think logically about the issue I thought I would be able to connect if I deleted the modules and start off from scratch as if the modules are being installed for the very first time out of the box. Including a new name for the modules.
Nothing has worked,
Support suggested that I check my modem for interference from the dual channel setup. I don’t know how this didn’t cause issues before because both Sync modules were working and had previously connected fine. Anyway, I disabled that channel (and on the wifi extender) and it did do one thing - it helped me find the 2.4ghz easier which was not showing. Good suggestion.
So, I am now wondering if there is an issue with the design of the modules that prevents them from being registered again once they have been connected and disconnected? Or, maybe at the Blink end of the system the is a block on re-registration as a security measure.
I also appreciate your support and your offer to take my ticket number but I don’t want to alienate the people at technical support who are trying to help me.
I really love this system which I think is perfect for my purposes but I really dislike the unreliable Sync modules.
Thanks again for your help.