Facts are facts. You had a choice in how you to do your first post. You went the bash Blink route. Community members will hold others to a higher standard.
Now tell us what you’re done so far to try and fix your sync module problem. Plenty of people here to help you out. But realize the people here are customers and don’t work for Blink.
The Blink mobile app has instructions for contacting Blink directly if you prefer that.