Removing camera and sync module from my account

Hi There,
I would like to unregister cameras and a sync module from my account. I have the email address and password but is this possible to do it using the internet as I no longer have the cameras and sync module?

If you open a ticket with support and show them proof of purchase, they should be able to help you with that.


I have a similer issue. I bought a camera brand new but realised I never got a sync module.

So I tried amazon then ebay and found a second hand sync module.

It will not let me register my account because it has an old account.

Can you help please?

Phil Roberts

Hi @Phil_Roberts,
One post per issue is sufficient. Thanks.