I’ve tried calling multiple times to retrieve video of the night my ex boyfriend held me hostage and attacked me. I’m trying to get justice but support is not helping me. I’m in the middle of an active case and retrieving the footage caught will keep me safe.

Blink can no longer retrieve from their servers video clips that you deleted from your mobile app. Yes they could in the past, but those days are gone. More than likely you can thank Amazon AWS cloud services for the change.

If you need help watching a video clip that is still on your phone, you need to read up on the support website how to view them, share them, and download them.