New subscription service

Received an email, from Blink, about the new security cameras and the new subscription service.

My questions relate to the subscription service.

Is this subscription available to customers who have existing cameras and a sync module?

If I stay on the free service does this mean that I now only have access to live streaming and clips are no longer stored in the cloud?

When did you get your camera system, and what type of cameras are they?

An xt and two xt2s, had them over a year

XT cameras, and XT2 cameras will always have free cloud subscription.

Better, if you have had them over a year, they must have been registered before the 15th April 2020 cut off date, and as such, you can also buy the new outdoor/indoor/mini cameras and you will be grandfathered into your free storage.

See email content I received just today:

About Storage

Store your clips locally for no additional fee using the included Sync Module 2 — all you need is a USB flash drive. For the convenience and added benefits of cloud storage, a free trial of the Blink Subscription valid through March 31st is available with the purchase of each new Indoor and Outdoor.

Please Note: XT, XT2, and legacy Indoor cams will continue to receive the existing free storage. Accounts created before 4/15/20 will also receive free storage for new cameras including Mini and our new Indoor and Outdoor.

*Battery life will vary based on device settings, use, and environmental factors.

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Thanks

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If I had an account with my XT2 before the cutoff date and want to buy the new sync module 2 to get local storage via USB, will I still be grandfathered for free cloud storage if I replace my sync module 1 with the sync module 2?

Also, is there any plans to finally enable the USB port on the old sync module?

Thank you

I can’t really answer any of your questions, other than to give you my assumptions based on some personal experience, and some reference to things I have read in this forum. I am not a Blink representative, just a customer, like most everyone else who contributes here.

First, I have just bought a new outdoor camera system and it came with a sync module 2. When I added that sync module 2 to my existing account, it said, and this is not verbatim, but represents the sentiment, ‘Thank you for your custom. As a valued existing customer, you will never be asked for a subscription for any of the XT, XT2, or current generation of indoor and outdoor cameras. Please continue to enjoy your free cloud subscription.’

Clearly, this was deliberately worded to exclude any future products, but for the current range, as an existing customer, you are covered, if my experience is anything to go by. Who knows what the future will bring in terms of additional products, but it’s clear they were excluded from their promise, by referencing only past and current products.

As for enabling the USB port, on the original sync module, I’d be amazed, based on everything we’ve seen in terms of features only being available on current product. Sales is king.

Thank you for the quick reply. I may buy just the sync module 2 to get the local storage as a backup to the free cloud storage and not worry about clips being deleted from the cloud if I have a local backup. I am happy with the XT2, so buying the new ‘outdoor’ I can’t really justify since I only need one camera to cover my entrance.

Have a great day!

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