If my reply sounded offensive or accusatory, I apologize. That wasn’t my intent. It has been well over a year ago, but in talking to a Blink rep in trying to solve an issue with a different camera, he/she told me that Blink could access my cameras, its viewing, settings, etc. As to their performing an action remotely, if they didn’t, it’s One heck of a coincidence. If they did, I appreciate it very much. Any service company has different support levels. This camera had not been working for several days before I reported the problem. All cameras were armed (bottom right of the screen) and each camera’s motion detection feature (running man) was turned on. Again, this camera had not been working properly for days. Not long after I submitted the problem report, that is when the camera started activating without motion, as if a second-level technician was remotely “working” on it. This is the time during which I tried to activate the camera myself by standing in front of it. After a short time, the camera stopped randomly activating, as it had been doing. I checked it several times and it would, in fact, activate with the motion of me standing in front of it. The camera settings (video clip length, etc.) had changed back to factory settings. I changed the settings back to the levels I normally use, and the camera has been working properly since that time - with no action from me. It was as if it had been re-set, or re-booted remotely.