I am having an atrocious time with customer service. The light on my new exterior camera doesn’t work, and I’ve been to rectify the problem for almost a week with no help from customer service.
I have removed/replaced the batteries, removed the batteries and used the USB cable, They have loaded firmware updates, asked me to jump through hoops and I still don’t have the light working.
I was mostly pleased with my 3 other cameras but the service that I’m receiving as a repeat customer is seriously sub par. Just send me a new camera, what is so hard about that?