I have been going back and forth with Blink customer service for over a week now with some issues regarding the XT system I just bought a couple of months ago.
In addition to having me repeat the same troubleshooting steps over and over was this quote which through me through a loop:
"I check your 10 cameras and this were the reasons why some of the clips will only record 30 seconds because other cameras or most of the cameras that you have are set to 60 seconds. Please do change the setting for the clip. And the other cameras has the very least that has mention above are very low kindly set all your camera to 7 for the sensitivity. "
Are you serious? Do all cameras have to be on the same record length? Even though that some of the ones she mentioned aren’t even on the same sync module? The sensitivity has to be sett all the way up? Onnall the cameras?
The issue I am having is that two of the three CT Cameras won’t record fully all the time even with Stoo Recording When Motuon Stops is off. Sometimes the cameras only record for a few seconds, sometimes even under a second or the clip can’t be played… sometimes can’t even view in live view… Reception is full on both to the Sync and Wifi…