Hopefully someone can help me 're my blink cameras and echo show problem.
I have 4 x Blink xt2 cameras and two mini usb cameras that are working fine,however if I ask my “echo show 5” or my “echo show 8” to show any of them the same reply comes back “the camera is not responding”.I have contacted Amazon who very helpful and sent a reconditioned echo 8 and they went through all the registration etc,uninstall the Alexa app,uninstall the blink cameras etc,reset the echo but to no avail.They then sent a brand new Echo 8 which did show the live view for 30 minutes for all the cameras as I selected them but later in the day when I thought the problem was solved the same message “camera is not responding” was uttered for any of the cameras that I selected !! The other confusing issue is when I ask the system to view a camera on either of the echo 5 or 8 it doesn’t display it however it does record the clips for future viewing which isn’t very helpful when I need to see them at that moment in time.I have checked with the live view from all the cameras and they will be instantly displayed on my Fire tablet,mobile phone or my Echo spot which is very strange.
For reference the blink module is approximately 2 feet from my router,and the echo 8 another 2 feet from that,all the blink x2 cameras are showing batteries ok and camera to wifi full strength and camera to sync module full strength,the echo 5 and echo dot are located in other areas of the property.I have also disconnected the echo 8 ,echo 5 and echo spot individually so only one is working at a time but it doesn’t make any difference.
Having spoken via phone to a blink representative for nearly an hour who went through all the process of uninstalling and registering account again he has suggested it wasn’t a blink problem as the cameras are working but more a Amazon echo show problem,however with two new echo 8 and the Amazon representative saying its a Blink problem i thought the easiest way to try and sort this out and hopefully get a solution would be to ask the “hands on members” of the Community Forum.