Color and black and white

Can someone tell me why sometimes one of the cameras records in color at night and the other one only black and white regardless of the light, its the same light for both

It sounds like your IR illuminator setting is incorrect. Go to your cam settings and set the IR illuminator to “auto”. That should fix the problem. Let us know how you make out.

I checked it and its in auto, am not sure why that camera never records in colie​:thinking::disappointed_relieved:

You may very well have a defective camera. I suggest you contact tech support (phone is best). They will walk you through some trouble shooting and replace the cam if necessary. Good luck and let us know how you make out!