I have been trying to connect Blink to Alexa for the last week. I have been in contact with both Blink and Amazon support and so have been through all the possible fixes several times. When I ask Alexa to show me the camera I get a “waiting for Blink” screen that persists for about a minute and then an audio message “The camera isn’t responding” I get the same on my Spot and Find HD 10.
Amazon replaced my spot but this has made no difference.
I can view video via the Blink app and I can arm/disarm the system via Alexa but no matter what I do, I can not view video via Alexa.
At the moment everything is in the same room as the router and so there is no signal issue.
I have a Virgin Superhub 3 which is not the best but I have no other issues with Alexa. The only thing I have not tried is a factory reset on the router.
I have been in contact with Jade at Blink support to no avail. I’m just being told that this is not a known issue.
I’m guessing it’s either a router issue or a perhaps a camera issue but I can not see anything wrong with the router settings.
Does anyone have any ideas before I return the system?