Cameras not recording

[Ela_Poplawski]

Hi all. Ive had my cameras for almost a year now and started having problems last week. My camera stopped detecting motion and recording. I have no recordings since the 26th. My camera is definitely armed, has good connection to both the WiFi and sync module. The live view works, it just doesn’t record on its own. Can anyone help? I’ve reset our router, and the sync module. It is connected to power so it’s not the batteries.

[Joel_Ek]

Take it off t’s mount, bring it inside and let it get to room temperature. Put new batteries in it. Retest it. If it is still not detecting motion, give it a proper burial or cremation. After the funeral is done, think to yourself…Damn, I’m still in the warranty period of 1 year. I could have gotten a replacement for free!

Call tech support immediately! How to contact Blink for various things is on your mobile app.

[Bjc]

Interesting, I’ve had the same thing happen 2 weeks ago and the issue continues today. I’ve got6 cameras and all but 2 are no longer recording when armed.

[Ela_Poplawski]

Joel’s suggestion actually worked for me. Even though they’re plugged in, I put new batteries in and then plugged the cord back in and it worked. This might’ve been in combination with me resetting the router and sync module. I also deleted the WiFi from the sync module and reconnected to our WiFi.

Ultimately taking the batteries out for a while and putting new ones in is what did the trick. But I would try the other things too just in case!

[Joel_Ek]

After reading hundreds and hundreds of posts on here over the last two years, the FIRST thing multiple people suggest is…put in new batteries. Doing so gets you fresh batteries but it also gives you that all important power reset. Why reset the power? For the same reason your mobile phone, tablet, laptop, and computer need a power reset every now and then.

Use a digital volt meter and actually measure battery voltage of the old batteries. What many of us are finding is one battery is like new and one battery is low. Lithium batteries die a fast death aka full voltage, full voltage, then suddenly low. New will be 1.7 to 1.5Vdc and low will be 1.5 to 1.3Vdc. Anything lower than 1.3Vdc the batteries are too far gone for Blink to work.

I use those old Blink batteries in cordless mouse, keyboard, remotes, etc.

[Curious_One]

I have had trouble with my Blink system recording clips (mostly at night). This problem has been off and on for the past year.

Due to this problem and noticing two of the Blink cameras showed huge data spikes on my Wifi and simultaneously had a red bar for a couple of the cameras indicating no Wifi strength to them. Then these same problematic cameras would be fine and in working order a few days later. It was not a battery issue. The Wifi would show that a problematic camera was in constant use.

Continual issues and fear prompted me to:

Get a new modem
Get a new router
Delete the previous router’s app from my mobile phone.

As of tonight with the new set-up, changed password, changing the names of each cameras and changing the names of the system there have been no clips for several hours (and we have a high winds tonight too). This has happened several times since the new router/modem installation.

This is especially troubling because we are away some nights and rely on these cameras to watch over our place while we’re gone. Mysteriously the cameras will work in the daytime with clips and live view, but the night time is very problematic in getting clips to come up.

The live view works most of the time (day or night).

Any tips? Thank you!

[Frances_Jefferson]

Two of cameras just stopped recording. The batteries are good, but they’re responding. No blue light. Checked functioning on each camera.

[Colleen_Galletly]

Well my cameras have stopped recording. Batteries are good. Blue and green lights are lot up on the sync module. Reset everything. Nothing changes. Any suggestions?

[ceedee]

How do you know that the batteries are good? Is the system armed? Are the cameras armed ( running man)?

[Colleen_Galletly]

Yes I have the running man in both cameras. Batteries are fresh.

[Carey]

One of my cameras stopped recording & sending notifications a few days ago even though everything seemed right and we verified that the camera light was turning on when someone walked into view. Had me stumped for days, but then while verifying the settings to make sure I hadn’t accidentally turned something off or changed a setting, I turned off the motion detection and then turned it back on, Camera immediately started recording again, I guess just turning it off and back on gave it a reset. It’s worth giving it a try.

[BlinkUMissedIt]

I had the same problem last week, had to physically take batteries out and reset for it to work again. I think they must have updated the cameras and it killed them, I wish they’d included update notes, Amazon/ Blink are well shady for not keeping customers informed of firmware updates.