Call support. Clearly your camera isn’t working as it should. Nick was asking for more details, in his post that you replied to, however, if you actually read the thread, you will see that others had success contacting support, and that he himself recommended it in post 8. Indeed, post 9 referenced what great support they provided, and that one user in particular got a replacement camera.
Pretty sure that this is what ceedee was referring to in saying you know what to do. Why would you not? Your camera is only 9 months old and still under warranty. Even if it were over 12 months, they still seem to be pretty good at helping out, if evidence in this forum is anything to go by.
That’s what I’d do.