Black screen in night vision

I have the blink XT with night vision. One camera works fine at night, the other just shows a black screen when I click on live video icon. Any ideas why?

Hi @Rosemarie,

Sorry you are having this issue. Could you tell me what your Camera to wifi signal strength is as well as your Camera to Sync module? If these are below three bars this could be causing the issue; in that case I would reccomend playing around with the location of your camera and also powercrcling by removing and reinstering the batteries.

If this does not resolve your issue please submit a support ticket or call us at (781) 332-5465.