Activity Zones (Beta) Roll-out Begins!

[Mach13]

Also in the UK having just bought my XT’s. This sounds like the perfect solution for my setup. I did quite a bit of research before buying into this system. OK so it doesn’t seem to link with other ‘Smart Things’ but its still the best option for me by far… My only gripe has been the difficulty of setting up to avoid/minimise false alerts. I’ve had to put some tape over the PIR which has impacted upon response times so I get video of people at my door instead of along the path. This update is a VERY WELCOME BONUS.

So here are my questions…

How does the update occur?

Does it update each individual camera or just the sync box?

Am I able to control when the updates occurs or know when its happening?
I’m just concerned that as i’m going through a setup and test process sometimes that means unplugging the sync box and moving it. I’d hate to unplug it whilst its self updating.

Oh and can i have it now please? can I huh? can I? I mean can I really?

[Dirtgum]

I’m in USA.
Can’t even use my cameras without the activity zone feature.
Still haven’t gotten it.
I update every hour…
How come I don’t have it!?

[marktheknife]

Updates are pushed to each camera from blink servers, clearly it takes some time to propagate to everyone based on what people have been reporting with the activity zones update.

I’m sure it must be frustrating to wait, but I’m not sure there’s much you can do to force it. You can open a ticket with support to ask them to push it, but I dunno if they will.

[kileybrown]

I was told by support that there is a problem with the update that enabled Activity Zones and that the update has been stopped. They said they are working to fix the issue, but there is no timeline at this point. I do not have the update yet

[marktheknife]

that could be true, or it could be another example of a 1st level tech support rep being misinformed (or just making up). My money is on the latter…

@Bob_at_Blink can you please clarify? Thanks!

[Bob_at_Blink]

There is a defect we introduced that has to do with night images. Has nothing to do with activity zones other than the FW release has numerous features/fixes in it, we paused the roll out of the FW release. We are shooting for early/mid next week to startup the FW update again.

Bob

[Bob_at_Blink]

Dirtgum,

Sent private message, please take a look.

Regards,
Bob

[Prog]

Really disappointed to hear that the rollout has been paused. I can’t use one of my cameras at the moment and was hoping to have the new firmware before I go away at the weekend.

Is there any method to get it anyway?

[timben]

First, thank you for this positive new addition. But SECOND, I just added another outdoor camera this week, and it doesn’t show the activity zone. I have “updated” it a number of times but no activity grid appears.

[Mark_Griffith]

I bought 2 new cameras too and don’t have the updates. It maybe a couple of weeks.

[Prog]

How are you updating it?

[Mark_Griffith]

He probably means hitting the Update button in Camera settings perhaps.

[Prog]

Ah, maybe. That just updates the status in the app.

[srfndoc]

Had it, swapped batteries and now its gone. Pretty frustrating.

[Maxxpower71]

Thanks for the update Bob_at_Blink!! Would this be rolling out Blinkwide or would it be at specific intervals? Thanks!

[Rossantadrian]

Hi there
Can anyone tell me when activity zones update will be rolled out because it is way over a week now since rollout began and I still don’t have it. Or is there any way of forcing a manual update.
Cheeres

[gammaguy62]

So far I’m happy with activity zones. It’s not perfect, but it’s working well enough that I can now arm a camera that I basically could not use before because it would constantly trigger. I still get false alerts, not sure why it triggers sometimes and not others. But it works well enough for now that it’s now usable. Because of this I bought another camera, now just waiting for the new camera to get the activity zone beta update so that I can arm it too. Also looking forward to updates to this functionality!

[tpattison]

Please Note that the roll out can take up to a week to reach all users and cameras, so do not be surprised if you or some of your cameras do not receive the firmware update immediately!

Just purchased a 3 camera system from Amazon because Blink added the Activity Zones. Low and behold, after firmware updates that functionality is missing. After almost 2 weeks of roll out, it’s still not available. Why? When should I truly expect it to be available?

[ronsec]

Please read post #45 above from Bob@Blink who is the customer support director.

[ehemmer]

Doesn’t work on my system. Tested by blocking all but a small section in the center and it still triggers by movement in the blocked zones